Full refund window
Eligible bookings cancelled more than 7 days before the scheduled check in time receive a full refund after review.
Partial refund window
Eligible bookings cancelled from 7 days through 48 hours before check in receive a 50 percent refund after review.
Nonrefundable bookings
Cancellations within 48 hours, no shows, and bookings made within 72 hours of check in are nonrefundable.
